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customer comments and feedback


Here are some not very recent customer comments. It's really time I updated this page, isn't it, because it looks like no-one has said anything nice for nearly two years.

I've got loads of emails in a folder and I just need to crack on with it, really.

We do not ask for feedback - people are kind enough to send in their comments anyway!

12 February 2011   Dear Ghislaine, I am e-mailing to let you know my crystals arrived safely this morning and that I think your turn around times from ordeing to dispatch are amazing. I also wanted to add that your presentation of the Crystal Cascades is absolutely beautiful in those delightful organza, beaded, gift bags.
Thanks again for your wonderful crystals and great service. Sarah

11 February 2011   Parcel has arrived. I love the crystals and will definitely be ordering more. Thanks! Mary
05 February 2011  
Hi Ghislaine,
Just opened my order & I'm delighted with it. That sparkling guardian angel cascade in particular is exceptionally beautiful, its a birthday gift that I can't wait to give. Thank you! Pat
21 January 2011   Thank you so much my order arrived this morning, so fast , a lovely pendant.
I will use your site again, love the friendly well researched info :-) Best wishes Lorraine

18 January 2011  

Hi Ghislaine Just wanted to drop you a line to say thank you for the candles and candle holders, I am thrilled with them. - Laura M

(Here Laura is talking about the 100mm solid coloured candles)

15 January 2011  

Hi recieved my order the next day, delighted with candles and crystals. Thank you! - Sharon M

15 January 2011  
I just wanted to say how pleased I am with both your bracelets and hanging crystals which I received this morning.  I'm also extremely pleased with your express service - so thank you very  much.  I shall have no hesitation in recommending your website to my friends and family - Chris S
11 January 2011  

I have received my order today from the post office and I am delighted as usual
from my purchase. I will keep in touch for future orders - Valerie

10 January 2011


Thank you very much. Very quick delivery and overall a great service. Brings back memories. Thank you again - Daniel S
10 January 2011   Yes they [window crystals] arrived this morning and yes I'm chuffed to bits with them! - Nicky P
06 January 2011   The parcel has arrived safe and sound.  The crystal is beautiful.  I have purchased it as a late xmas gift for my friend.  If I was wicked I might even keep it for me!! I will certainly be back on your site - thanks! - Julie R
06 January 2011  

Thanks so much for the 'upgrade' on candles!! I keep buying them from you because they burn so nicely....long flames and solid colour. Proper candles!!!! I will keep buying from you and tell people who appreciate proper candles!!!! Many thanks ....Nikki

(Here Nikki is talking about the 200mm solid coloured candles)

05 January 2011

This is just a belated thank you for the excellent service I've received from you with regard to my recent order. With an order date of the 22nd of December and Christmas/snow getting in the way I was amazed to find that my package was waiting for me at my work address on my return after Christmas - thank you, I will definitely be using you again - Jos C
02 January 2011  

I received my parcel very, very quickly, in fact it arrived the day after you posted it (Friday, 24 December) but, unfortunately, I wasn't home when postman came so I had to wait until after Christmas to collect it from sorting office. Thank you.

I'm very pleased with my purchase and, most of all, your first-class service.  I will most certainly come back for more swarovski crystal as soon as my finances are in better shape!!  - Valerie E
02 January 2011   I’m just delighted your website is getting back to its usual glory!! I’ve really missed not being able to buy your lovely products. Can’t wait to see your beautiful candles! Many thanks as always and warm wishes to you and yours for the New Year!!! - Ingeborg G
29 December 2010

Just to let you know that I received your order before Christmas.  Thank you for being so helpful and for sending the crystals special delivery for me, so that I would be sure to receive before I finished work before Christmas.   Everyone was delighted with their crystals and when I need to order more, I will definitely come back to you - Kirsten M
14 December 2010

Parcel arrived yesterday afternoon! Simply beautiful again!!!!!!!!! Thanks and have a wonderful Christmas - Alma R



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